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Noticeboard

New: Text Message Appointment Confirmations and Reminders. If this service would be helpful for you, check we hold an up-to-date mobile telephone number with reception.

Pneumococcal Vaccinations

At present, pneumococcal vaccinations are not available at the Practice due to a national shortage of the vaccine. 

RESULTS LINE - 01334 651202

Our results line is open from 12.30 to 1.30pm Monday to Friday.

Registering as a Permanent Patient

We are happy to register patients who live within our practice boundary/catchment area; please look at our catchment area here.

Unfortunately we are unable to register patients who live out with the catchment area, or who work within the area but live elsewhere.

You must complete an NHS Scotland Application form to register permanently with a general medical practice  and attend a new patient health check.  It is important that you also complete the health questionnaire as fully as possible as it will be used to help us to give you the best possible care until we receive your medical records.

In addition to these forms you will need to provide proof of residency in the form of European Health Information Card (EHIC) and passport or UK birth certificate.  We also need proof of address in the form of a utility bill that has been posted to you. 

If you move out of the practice area, you will need to register with a new practice as soon as you move.

Patients are now registered with the practice, rather than a specific doctor. You can request to see the doctor of your choice at any time, although this may result in a slight delay with your appointment.

New Patient Registration Form (updated 2018)

Health Questionnaire

Removal of a patient from the practice list

There may be circumstances when it would be considered reasonable to remove a patient from our list. The following describes some of the situations which may justify removal. In all cases the circumstances will be discussed by the GP Partners and every consideration given to the patient and practice staff.

Violence

When a patient:-

  • Is physically violent or threatening towards a doctor, practice staff or other patients on the practice premises.
  • Causes physical damage to practice premises or other patient’s property.
  • Gives verbal abuse or makes threats towards the doctor, practice staff or other patients.
  • Gives racist abuse, orally or physically.
  • Is violent or uses or condones threatening behavior to doctors (or some other members of the primary health care team) while visiting the patient’s home. Such behavior may involve the patient, a relative, a household member, or pets (such as unchained dogs).

Crime & Deception

Where a patient:-

  • Fraudulently obtains drugs for non-medical reasons.
  • Deliberately lies to the doctor or other member of the primary health care team (e.g. by giving a false name or false medical history) in order to obtain a service or benefit by deception.
  • Attempts to use the doctor to conceal or aid any criminal activity.
  • Steals from Practice premises.

Distance

Where a patient has move out of the designated practice area and has failed to register with another GP.

Embarkation

  • Where a patient has moved abroad for a period of 3 months or more.
  • Failure to attend pre-booked appointments.
  • Irretrievable Breakdown of the doctor/nurse-patient relationship.
  • Where a patients behavior falls outside of that which is normally considered reasonable and leads to an irretrievable breakdown of the doctor-patient relationship

Moving House?

If you move out of our catchment area you will have to register with a practice in your new area as soon as possible. You can contact a practice directly or you can call Practitioner Services on 0845 300 1216 who will be able to assist you.

Guide to GP Services

The Royal College of General Practitioners has produced a useful guide for patients about the services on offer at GP Surgeries and how to access them.  You can download the guide below.

pdf A Patient Guide to GP Services

 
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