This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

New: Text Message Appointment Confirmations and Reminders. If this service would be helpful for you, check we hold an up-to-date mobile telephone number with reception.

Pneumococcal Vaccinations

At present, pneumococcal vaccinations are not available at the Practice due to a national shortage of the vaccine. 

RESULTS LINE - 01334 651202

Our results line is open from 12.30 to 1.30pm Monday to Friday.

Patient Rights and Responsibilities

As a patient of this Practice you will be treated with respect and being a partner in your care means you have responsibilities too.

We will:

  • Ensure our patients have 24-hour access to medical advice
  • Aim for you to have access to a suitably qualified medical professional within 48 hours of your initial contact during surgery hours, or in an urgent case on the same day
  • Work in partnership with you to achieve the best medical care possible
  • Involve you and listen to your opinions and views in all aspects of your medical care
  • Advise and inform you of the steps you can take to promote good health and a healthy lifestyle

We would respectfully ask that you:

  • Let us know if you intend to cancel an appointment or are running late
  • Be prepared to make further appointments if you have more than one complicated problem
  • Be patient if appointment times are running late – it may be you who needs the extra time on another occasion
  • Ask for a home visit only if housebound or if the illness completely prevents you from attending the practice
  • Treat staff with courtesy and respect.  Reception staff may have to ask some personal questions to assist us in providing you with the best service
  • Inform the practice staff of any alterations in your circumstances, such as a change of surname, address or telephone number.  Please ensure that we have your correct telephone number, even if it is ex-directory.

As a patient you are responsible for your own health. It is important that you adhere to information and advice given to you by health professionals and co-operate with the practice in endeavouring to keep you healthy.



 
NHS ScotlandThis site is brought to you by My Surgery Website